Shipping policy

Thank you for shopping at Ainak Point. We aim to provide you with a seamless shopping experience with reliable shipping options across Pakistan.

Order Processing Time:

  • All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates after order processing:
    • Karachi, Lahore, Islamabad: 3-5 business days
    • Other cities and remote areas: 5-7 business days
  • Please note that these are estimates and actual delivery times may vary due to factors such as customs clearance, logistics, or unforeseen circumstances.

Shipment Confirmation and Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours of shipment.

Customs, Duties, and Taxes:

  • All applicable customs, import duties, and taxes are the responsibility of the customer. Customs policies vary widely from country to country; please contact your local customs office for further information.

Lost or Damaged Packages:

  • Ainak Mart is not liable for any lost or damaged items during transit. However, we will assist you in filing a claim with the shipping carrier in the event of such issues.

Returns and Refunds:

  • Please refer to our Returns & Refunds Policy for detailed information on returns, exchanges, and refunds.